2 easy Tips for writing the content of the reservation confirmation email


As the hospitality sector is extremely competitive, it’s important for individual hotels to establish a competitive advantage.
When creating the template for the confirmation email with hoteliga, your goal shouldn't be only to confirm the reservation but also to attract your customer’s eye and mind. If the customer feels comfortable and safe, his needs are being taken care of, then be sure he will come again.
Together with the details of the type of room reserved, the number of nights, the total cost, etc. don’t forget to provide your customer also with other important information.

1. The first thing most travelers want to know when arriving, is where they are staying in relation to the rest of the city, island, mainland etc. In which part of the city is the hotel? Is it by the beach? How far from the center of the village?
Help orient your guests by providing destination content about your location and providing transportation options.

2. Take also some time to research the hotel’s local area and include nearby attractions and activities that guests can enjoy during their vacation. Include local events too; Tourists from other countries most often want to explore and get to know the local life.